Revenus du mois introuvables !

Bonjour et très belle années 2017 à tous !!

Chaque premier du mois je fais mes statistiques. Hors, impossible de trouver où sont mes gains sur istock. Ils n'apparaissent plus en bas de la page ni sur la page statistiques.

Quelqu'un d'autre a t-il ce problème ?

Salut Elena !
Pareil pour moi j'ai eu beau chercher ce matin, impossible de retrouver ....
Bonne année à tout le monde au passage

Bonjour à tous
Pareil pour moi, je cherche les gains !

bug peut etre, ça va revenir à mon avis

Bonjour

Même constat...

Bonne année également à tous

Bonjour à tous et Bonne Année 2017 pleine de photos et créations !

Pour moi pareil...si c'est un bug cela fait un moment que cela dur !! Bizarre

Pas d'information sur le site ...rien....

Peut-être ils se sont fait pirater leur site.

J'espère que cela finir par une bonne nouvelle.

Bon,et bien on est tous dans la même galère... mais si c'est un bug, je l'ai remarqué depuis un moment, ils trainent à le résoudre...

Patience...

Idem. Même l'application Microstockr ne sait plus afficher les montants gagnés via iStock, et ce depuis 3-4 jours je pense.

Bonjour à toutes et à tous et meilleurs vœux pour cette nouvelle année!!!

Idem pour moi, aucune information sur les gains.
Si c'est un bug, ils mettent beaucoup de temps pour le résoudre!!!
Si ce n'est pas revenu d'ici la fin de semaine, je ferai un ticket...

J'espère, qu'il y aura pas une mauvaise nouvelle !!!

Il faut y croire !! C'est un Gors bug !!

Les gains de janvier apparaissent quand même dans les stat. de Deepmeta. Il doit s'agir d'un bug suite aux modifications de le présentation des stat. prévues.

Par contre les gains totaux apparaissent toujours, ils n'ont donc pas fait les paiements de décembre

Je n'ai pas attendu, j'ai envoyé un ticket...
Je vous ferai part de la réponse.

Vous n'avez pas bien compris, Maintenant nous travaillons gratuitement pour eux, c'est la première étape, après il faudra payer...
Gardez le sourire !

En fait, pas mal de trucs sont introuvables...

- Le montant des ventes (qui restent heureusement dispo sur deepmeta)
- Le statut pending sur les fichiers en attente dans "My uploads" (pending visible sur deepmeta)
- Le nombre de ventes et la date de la dernière vente dans "My uploads" pour chaque fichier (restent aussi visibles sur deepmeta)
- Le nombre de ventes abo et la date de la dernière vente abo dans "Image subscriptions" (c'était visible uniquement sur leur site dans cette partie)

Ou pouvons-nous trouver deepmeta ?

http://www.deepmeta.com/

Oui cela ne fonctionne toujours pas et c'est un peu pénible!
Une très bonne année 2017 à toi Elena :D

Merci Ricochet !! À toi aussi, une belle année 2017 et à tous les microstock addict !

pour une boîte pareille, c'est quand même incroyable que ça ne fonctionne toujours pas !
quel bricolage…

Voici probablement la réponse à vos question...

Unification update - 02JAN
The recent Unification changes made to iStock's systems have had significant effects on contributors. A large part of the Unification project involves the retirement & replacement of many old and unreliable pages that contributors have had to use in the past to manage their accounts. The pages that currently may seem to have very limited function will actually no longer be needed in a few weeks. It's important to stress that this current state of affairs is a temporary and transitional phase for the site.

We'd like to thank you for your patience as we make these changes. Please be assured that we do understand the concern that the Unification changes are causing our contributors. The developers have made massive efforts to minimize the disruption caused, but we are looking to see if we can make the process a little less disruptive. Uploads are still working though and the inspectors are still inspecting.

It's important to state again that we are in the middle of a huge undertaking with regards to how contributors work with iStock. Almost everything is changing for contributors over the next few weeks and how you interact with iStock is getting a giant and overdue makeover. It's basically the biggest change to how iStock and contributors interact since iStock started charging money for downloads.

ESP - Enterprise Submission Platform
Contributors will soon be managing their accounts via the ESP. This is the system that Video contributors have been using to upload files for several years. You will be able to upload via ESP, as well as via DeepMeta and qHero which will still be available. In addition though, ESP is where you will access your stats, sales data and generally manage your contributor account. ESP log in credentials are due to be sent out at the beginning of February.

Pay
One thing that is not changing though is when you will be paid. If you had $100 or more in your account balance on the last day of December then you will be paid as normal i.e. on or before the 25th of January, just as in other months.

Stats charts & CSV files
Regarding your old stats charts, those can still be accessed. You will need to be signed in to the iStock site, but they are still available here - it's possibly worth you bookmarking this link, which allows you to click back and forth to see the charts for other months: http://www.istockphoto.c...;DownloadsGraphFileType=

You can still access your CSV data files. Here are links for the CSV files for 2016 / 2015 / 2014 / 2013 / 2012

Credit Sales
You should still be able to see your most recent credit sales on the page linked below. It doesn't show the royalty amount or date, but the images that are top of the list should be your most recent credit sales. Hopefully that should help to fill in a few blanks when it comes to tracking what's happening with your sales.

https://secure.istockpho...1&order=LastDownload

Account Balances
The contributor account balances are no longer shown anywhere on iStock. We appreciate that not currently being able to see your live account balance on iStock is inconvenient, to say the least. It would certainly have been ideal if we had been able to seamlessly move from the old system to the new but the sheer scale and complexity of the changes mean that unfortunately this just wasn't possible, but we are working through the process as quickly as we can.

For now though, it is still possible to check your account balances with DeepMeta . It's also still possible for those who already have the iOS contributor app iLucidata installed.

Other Affected Pages
You will no doubt have already noticed the changes made to the my_uploads pages. As we explained in the October newsletter, there needed to be a transition month between the two systems. Originally this was scheduled for December, but it was pushed back to January. This means that all royalty earnings data will be unavailable for the month.

The my_uploads page is therefore not showing royalty amounts any more but all sales are being correctly recorded. The my_uploads page is also not showing the file status column to indicate if files are pending, publishing or accepted. We will try to bring further clarity when we can regarding which sales data pages and stats etc will be accessible throughout this transition month.

We appreciate that these changes will cause some discomfort and upset but the decision to finally break away from our old and creaking technology platform had to be made. Fortunately it won't be too long before we are migrated to the new system. Thanks again for you patience and support. We will update this thread with any updates that we have regarding the Unification Project.

@pbombaert : merci, tout s'explique. Il n'y a plus qu'à attendre.

bonjour et bonne année
En effet Istock commence l'année dans le trouble
Une autre question qui me préoccupe, j'ai uploader tout le mois de décembre via Deepmeta, environ 700 images, et je n'ai eu aucune validation à ce jour
Est ce qu'il y a d'autre personne dans ce cas ?
Merci

Credit Sales
You should still be able to see your most recent credit sales on the page linked below. It doesn't show the royalty amount or date, but the images that are top of the list should be your most recent credit sales. Hopefully that should help to fill in a few blanks when it comes to tracking what's happening with your sales.

https://secure.istockpho...1&order=LastDownload

ce lien ne marche pas....

UTOPIA a écrit:

Credit Sales
You should still be able to see your most recent credit sales on the page linked below. It doesn't show the royalty amount or date, but the images that are top of the list should be your most recent credit sales. Hopefully that should help to fill in a few blanks when it comes to tracking what's happening with your sales.

https://secure.istockpho...1&order=LastDownload

ce lien ne marche pas....

il faudrait le lien en entier